Responsible gambling

We want your time with Dazard Casino to be enjoyable and safe. Gambling should be a form of entertainment, not a source of stress or harm. Below you’ll find clear, practical tools and steps to help you stay in control, recognise risky patterns, and get help if you need it.

Responsible Gambling Tools

We offer several built‑in controls you can use immediately from your account settings or by contacting support. These tools are designed to help you manage money, time and play intensity.

Deposit limits: Set daily, weekly or monthly maximums to control how much you add to your account.
Loss limits: Cap the amount you can lose over a specified period.
Stake limits: Restrict the maximum bet you can place while playing.
Time‑outs: Take a short break (for example 24 hours, 7 days) without permanently closing your account.
Self‑exclusion: Temporarily or permanently close access to your account for a chosen duration.
Activity overviews: Review your deposit, play and loss history to spot trends and make informed choices.

Session Reminders and Loss Limits

Keeping sessions short and structured reduces the chance of losses creeping up. Use these features to create healthy play habits.

Enable regular session reminders to prompt breaks and help you monitor time spent playing.
Set automatic loss limits so play stops when you reach a pre‑set threshold.
Combine short session lengths with cooling‑off periods to prevent extended, impulsive play.

Self‑Exclusion and Account Controls

If you feel you need a break that is more than a short time‑out, self‑exclusion can offer stronger protection.

How to activate: You can set limits or request a time‑out or self‑exclusion through your account settings or by contacting our support team.
What happens next: Access to the account is blocked for the chosen period. During self‑exclusion you will not be able to log in or open a new account.
After the period ends: Some exclusions require you to contact support to reopen the account so you can confirm you are ready to resume play.

Recognising the Signs of Problem Gambling

Early recognition helps prevent harms. Consider seeking support if any of the following apply to you.

Increasing the amount of time or money spent gambling to feel the same excitement.
Chasing losses, believing you can win back money quickly.
Neglecting work, study, family or social commitments because of gambling.
Feeling anxious, depressed, guilty or restless about your gambling.
Borrowing money or hiding your gambling from people close to you.

How to Get Help

Reaching out for support is a strong, practical step. You are not alone, and help is available in many forms.

Contact our support team for immediate account assistance, to set limits, or to request a time‑out or self‑exclusion.
Consider speaking with a trusted friend or family member about your concerns.
If you feel you need professional help, seek independent counselling or local support services that specialise in gambling-related issues.
If you are in financial difficulty, consider contacting a financial advisor to review your options and create a plan.

Practical Strategies for Safer Play

Small, consistent actions can make a big difference. Try these practical steps to keep your play healthy and enjoyable.

Set a budget in advance and only gamble with what you can afford to lose.
Use deposit and loss limits and stick to them — set them lower than you think you need.
Decide in advance how long you’ll play and enable session reminders to help you stop on time.
Avoid gambling when tired, upset, or under the influence of alcohol or other substances.
Do not chase losses — if you’re losing, stop and reassess before continuing.

Privacy and Security of Responsible Gambling Data

Your privacy matters. Information about your account limits, exclusions and support contacts is treated confidentially and protected with strong security measures.

Limit settings and self‑exclusions are recorded in your account and used only to enforce protections and provide appropriate support.
We protect personal and account data using standard encryption and access controls to keep information secure.
If you request help or counselling through our services, any information shared with support staff is handled sensitively and in line with our privacy practices.

Contacting Support

Our support team is here to help you use the tools above, answer questions, and process requests such as limit changes or self‑exclusion. If you need immediate assistance, please contact us through the in‑site help options so we can respond quickly and confidentially.

Remember: taking a step back to use a tool or speak to someone is a responsible, brave choice. We’re here to support you without judgment.