Terms and conditions

This set of Terms and Conditions ("Terms") governs the way you use the online casino services of Dazard Casino. By registering, transferring funds, playing games, or otherwise drawing on the services delivered by Dazard Casino, you agree to abide by these Terms. Examine them closely and retain a copy in case you need it down the line. For account questions or legal correspondence, reach out to: [email protected].

1. Legal Status

1.1 License Number

Dazard Casino operates under licence number 8048/JAZ2020-013, a master licence sub-licence arrangement used by Dama N.V.

1.2 Issuing Authority

The licence applicable to Dazard Casino is issued by Curaçao eGaming / the Government of Curaçao.

1.3 Jurisdiction

Dazard Casino provides services pursuant to the laws and regulatory framework relevant to the issuing authority. Use of the site and services is governed by these Terms and by applicable law. By registering or using the services you accept that disputes and regulatory matters will be determined under the applicable legal framework for the licence.

1.4 Allowed to Operate in Denmark

Dazard Casino targets multiple European markets and offers Danish among its supported languages. Danish residents may register and play subject to local law, tax obligations and these Terms. It is the player’s responsibility to confirm that participation in online gambling is permitted in their place of residence.

2. Registration and Login Process

2.1 Step-by-Step Process

To create an account on Dazard Casino you must visit the website, select "Sign Up" or "Registration", provide a valid email address and password, choose an account currency, and confirm that you are of legal gambling age. You must supply personal details requested in the registration form, accept the Terms and Privacy Policy, and confirm registration via the activation link sent to your email. After logging in you may deposit funds using available payment methods and claim eligible promotions in accordance with these Terms.

2.2 Is KYC/ID Verification Required

Dazard Casino requires identity verification (KYC) in line with licensing and anti-money laundering obligations. Verification may include official photo identification, proof of address and proof of payment method ownership. Verification is required before the first withdrawal or when security checks are triggered.

2.3 Time to Activate Account

Account registration is typically completed within minutes following email confirmation. KYC document review and approval commonly take a few hours but may require up to 24 hours or longer depending on workload and completeness of submitted documentation.

2.4 Terms of registrations (minimum age, one account per user, and restricted countries)

Only persons who meet the minimum legal gambling age in their jurisdiction (not less than 18) may register. Each person is permitted a single account. Multiple accounts, accounts per household, IP or device may be blocked. Registration is prohibited for residents of restricted jurisdictions listed in the site Terms; those excluded cannot register or access services. Danish residents are accepted unless local law or the Terms state otherwise.

3. Games and Software Providers

3.1 Top Games

Dazard Casino offers a selection of popular slot titles and instant games commonly featured in the industry, including titles similar to Book of Dead, Sweet Bonanza, Starburst, Gates of Olympus and Big Bass Bonanza, as well as crash and instant-style games such as Aviator-type and Plinko variants.

3.2 Software Providers

The game lobby comprises multiple third-party providers including major studios and niche suppliers. Providers implement their own certifications and testing in accordance with their regulatory obligations. The operator relies on provider certifications for game integrity.

3.3 Total Game Count

Dazard Casino lists several thousand games across slots, table games, live dealer titles and instant games. Game availability may vary by region and at the operator’s discretion.

3.4 Game Categories

Available categories include video and classic slots, jackpot games, table games (blackjack, roulette, baccarat, poker variants), live dealer games, crash/mines/Plinko-type games, video poker, bingo, keno and scratch cards. Users may filter games by provider and category where the interface supports such options.

3.5 Provably Fair / Licensing Notes

Some instant and crypto-style games may provide provably fair mechanisms enabling independent verification of outcomes. Traditional RNG-based games rely on provider testing and certification by recognised testing laboratories. The operator maintains internal monitoring of game performance and adheres to the certification status supplied by providers.

4. Bonuses and Promotions

4.1 Welcome Bonus (Amount, % Match, Free Spins)

Dazard Casino may offer a welcome package comprised of deposit match bonuses and free spins. Offer specifics, currency equivalents and permitted games are posted on the promotions page and in the cashier. Terms such as minimum deposit, maximum bonus amounts and free spin allocations apply and must be observed.

4.2 Welcome offers specific to Denmark

Welcome offers available to Danish players follow the standard terms applicable to EU customers and are paid in the selected account currency or supported cryptocurrency. There is no separate DKK-only package unless expressly stated in the offer terms.

4.3 Process of activation for Welcome Bonus

To activate a welcome bonus players must register, select the relevant promotion at the cashier, enter any required promo code and make the minimum qualifying deposit. The bonus will be credited automatically or after any stated processing steps in the promotion terms.

4.4 Wagering Requirements

Bonus funds are subject to wagering requirements specified in the applicable promotion. Commonly, wagering requirements are 40x the bonus amount (or 40x bonus plus deposit where specified). Free-spin winnings may carry separate wagering requirements typically between 20x and 40x. Game contribution tables apply and maximum bet restrictions apply while a bonus is active.

4.5 Time Limits

Bonuses and free spins must be used and wagered within the timeframes stated in the promotional terms, commonly between 1 and 14 days. Failure to meet time limits may result in forfeiture of bonus funds and associated winnings.

4.6 Recurring Promotions

Dazard Casino runs recurring promotions such as reload bonuses, free-spin events and tournaments. Terms, availability and eligibility are set out in each promotion and may vary by region. Players must meet stated requirements to participate.

4.7 Cashback Offers

Cashback programs may be available for loyalty or VIP tiers. Cashback is calculated, awarded and subject to conditions described in the offer terms, including any wagering requirements and exclusions.

4.8 Reload Bonuses (list any available)

Reload bonuses and deposit promotions are offered periodically. Offer details, required promo codes, minimum deposits and wagering conditions are provided in the relevant promotion terms. Danish players receive the same offers as other EU players unless otherwise specified.

4.9 Free Spins Bonuses

Free spins promotions specify eligible titles, spin value and use-by periods. Winnings from free spins are treated as bonus funds and are subject to wagering requirements and maximum cashout limits as specified in the promotion terms.

4.10 General Bonus Terms and Conditions

General rules apply to all bonuses: one bonus per person/household/IP; bonus abuse, hedging or prohibited play patterns may void bonuses and winnings; certain payment methods may be excluded; some games may be excluded from bonus play; and the operator reserves the right to withhold or reclaim bonuses in cases of suspected fraud or abuse. All promotions are subject to the operator’s full Bonus Terms as published.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

Dazard Casino operates a multi-tier loyalty program with ascending benefits for active players. Benefits may include cashback, higher withdrawal limits, personal account management and exclusive promotions. Specific tier names, thresholds and benefits are published in the loyalty program rules.

5.2 How to Qualify

Qualification is based on real-money wagering. Players earn loyalty points for eligible wagers and move through tiers automatically as points accumulate in accordance with the program rules.

5.3 Loyalty Program Description

Loyalty points are earned at rates set by Dazard Casino and may be redeemable for bonus funds or other rewards under specified conversion rates. Contribution rates vary by game type and tier. Points and rewards are subject to the program rules and these Terms.

5.4 Loyalty Program Rules

Points are non-transferable and may be forfeited for accounts found to have engaged in abuse or collusion. Redeemed rewards carry the wagering and use conditions set out at redemption. The operator may modify or terminate the loyalty program with notice where required by law or to preserve fairness.

6. Payment Methods and Banking Terms

6.1 Deposit Methods (Min/Max, Processing Times, Fees)

Dazard Casino accepts multiple deposit methods including major cards, e-wallets, vouchers and supported cryptocurrencies. The minimum deposit is commonly set at €20 or equivalent. Deposits via cards, e-wallets and crypto are typically processed instantly. The operator does not charge deposit fees, although third‑party providers or card issuers may apply fees and exchange rates.

6.2 Withdrawal Methods (Min/Max, Processing Times, Fees)

Withdrawals may be made to e-wallets, bank accounts, cards or cryptocurrency wallets. The minimum withdrawal commonly is €20. Standard processing times vary by method: e-wallets are typically processed within 0–24 hours after approval, cards within 1–3 business days, bank transfers within 1–5 business days and crypto transfers shortly after approval. Withdrawal limits apply and are set out in the cashier and account terms. The operator does not normally charge internal withdrawal fees.

6.3 Currencies and Denmark-specific notes

Dazard Casino supports multiple fiat currencies and cryptocurrencies. DKK may not be directly supported; Danish players may select EUR or a supported cryptocurrency as their account currency. Currency conversions are performed by payment providers and may incur exchange fees.

6.4 Geo-availability and potential blocks

Access to services is restricted in certain jurisdictions as specified in the Terms. Use of VPN or other methods to conceal location is prohibited. Local banks or payment providers may independently block gambling transactions; alternative payment methods such as e-wallets or crypto may provide options where permitted by law.

7. Key Terms and Conditions

7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions)

Bonus use requires compliance with wagering requirements and maximum bet rules stated in the promotion terms. Game contribution levels vary; slots commonly contribute more than table, live or jackpot games. Playing excluded games, exceeding maximum bets or engaging in prohibited betting patterns while a bonus is active may result in forfeiture of bonuses and winnings.

7.2 Deposit Limits

There is a minimum deposit requirement, and the operator may apply per-transaction or aggregate limits. Players may set personal deposit limits through responsible gambling tools. Payment providers may impose additional limits.

7.3 Withdrawal Limits

Standard withdrawal caps may apply (for example daily, weekly and monthly limits). Higher limits may be available for verified VIP players. Large wins may be paid in instalments in accordance with the published withdrawal policy and applicable regulations.

7.4 Account Restrictions

Accounts may be restricted, suspended or closed for fraud, suspected collusion, breach of these Terms, failure to provide requested verification documents or residence in a restricted jurisdiction. Self-excluded players are prohibited from opening new accounts. Long periods of inactivity may trigger account dormancy rules, fees or closure in line with the Terms.

8. Mobile and Technical Features

8.1 App Availability (iOS/Android)

Dazard Casino is primarily available via a responsive mobile website. App availability, if any, is communicated through the site. Mobile users can access the full range of services through a modern browser without the need for additional downloads in most cases.

8.2 Mobile Browser Optimization

The site is designed for instant-play HTML5 compatibility and adapts to various screen sizes. Game navigation, search and cashier functions are available on mobile devices in portrait and landscape modes.

8.3 User Experience and Speed on Mobile

The platform provides a streamlined user interface with optimized loading for game lobbies and live streams. Performance depends on device capability and network quality.

8.4 Process of registration on mobile

Registration on mobile follows the same process as desktop: complete the sign-up form, confirm email, select currency and accept Terms. KYC document uploads and bonus selections are completed via the mobile cashier or account area.

8.5 Biometric login, app size and ratings (plausible where data is unavailable)

Where device features permit, browser-managed biometric authentication (for example fingerprint or Face ID) may be used to simplify login after initial credentials are saved. App size and ratings, where an app is available, are published in the respective app stores. Performance and user feedback vary by market and device.

9. Security and Fair Play

9.1 SSL & Encryption Standards

Dazard Casino uses industry-standard encryption to protect data in transit. This secures account credentials, personal data and payment information when transmitted between user devices and the platform.

9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs)

Game fairness is governed by the certifications and audits performed by independent testing laboratories engaged by game providers. Dazard Casino relies on provider certifications and maintains monitoring to ensure expected payout behaviour and randomness consistent with industry standards.

9.3 Customer Support (Channels, Response Time)

Customer support is available via live chat and email ([email protected]). Live chat response times are typically short; email responses are generally provided within a few hours. Support availability is described in the Help or Contact section of the site.

9.4 Support Availability (Hours, Languages)

Support is provided around the clock. Primary support language is English; additional language support corresponds to the site’s supported languages and agent availability. Danish-language assistance may be available intermittently.

9.5 DDoS protection and firewalls

The platform is hosted with standard anti-DDoS and firewall protections to maintain service availability and mitigate malicious traffic. These measures form part of the operator’s technical security framework.

9.6 Provably fair tools

Certain instant and crypto-style games offer provably fair tools that allow outcome verification through the provider’s mechanisms. Availability of such tools varies by game and provider.

10. Responsible Gambling Features

10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion)

Dazard Casino offers responsible gambling tools including deposit, loss and stake limits, session time-outs and self-exclusion. These tools are accessible via the account responsible-gaming section or by contacting support. Self-exclusion prevents account access and new account creation for the specified period.

10.2 Session reminders or loss limits

Loss limits and time-out options enable players to manage spending. Session reminders may be provided in accordance with platform design. Players are encouraged to use available tools to control their gambling activity.

10.3 Links to Support Organizations

Dazard Casino provides references to recognised independent support organisations for problem gambling and encourages players in need to seek assistance. Players in Denmark should consult local resources in addition to international organisations.

10.4 Differences from Denmark-specific standards

Dazard Casino operates under its licence jurisdiction and, accordingly, may not implement all Denmark-specific regulatory measures (for example national identity login or local exclusion registries). The platform nevertheless provides core responsible gambling measures consistent with European best practice.

11. Advantages and Disadvantages

11.1 Pros

Dazard Casino provides a large multi-provider game portfolio, support for fiat and cryptocurrencies, promotional offers and 24/7 customer support. The platform is designed for instant-play on desktop and mobile and provides a range of payment options.

11.2 Cons

Dazard Casino is licensed under the issuing authority rather than under every national regulator; this may afford different levels of local protection. DKK may not be directly supported as an account currency. Withdrawal limits and responsible-gambling integration differ from national licensing regimes.

12. General Casino Information

12.1 Year Founded

Dazard Casino launched in 2021.

12.2 Operator/Parent Company

Dazard Casino is operated by Dama N.V., which holds the licence referenced in section 1.1 and operates multiple casino brands under its authorised framework.

12.3 Supported Languages

The platform supports multiple languages including English, German, Portuguese, Norwegian, Finnish, French, Danish, Italian and Estonian. Language availability may vary by page and region.

12.4 Accepted Countries

Dazard Casino accepts players from many jurisdictions where services provided by a licence-holder are permitted. Acceptance is subject to local law and the Terms. Players must confirm that participation is lawful in their country of residence.

12.5 Restricted Countries

A list of restricted jurisdictions is set out in the site Terms and conditions. Residents of restricted countries, including those named in the site’s restricted list, are not permitted to register or use the services. Denmark is not listed among restricted jurisdictions unless otherwise specified in the Terms.

12.6 Short brand description

Dazard Casino is an online casino brand launched in 2021, operated under licence and offering a multi-provider game library, promotional programs, and a range of fiat and cryptocurrency payment options. The platform is designed for instant-play across desktop and mobile devices and includes responsible gambling tools and customer support channels.

Additional Legal Provisions

These Terms form the agreement between you and Dazard Casino. By registering or using the services you confirm acceptance of these Terms. The operator may amend the Terms; material changes will be notified to users as required. The operator disclaims liability to the extent permitted by applicable law for interruptions beyond reasonable control. Personal data processing is governed by the Privacy Policy. Disputes will be handled in accordance with the applicable legal framework for the licence and the dispute resolution procedure set out in the Terms. For support or legal enquiries contact: [email protected].